The Estate Agent Consultancy Podcast
The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency.
https://www.estateagentconsultancy.com/
Episodes
380 episodes
How to Turn Customers Into Raving Fans — Live from the Kerfuffle Conference
Recorded live on stage at the Kerfuffle Conference at the ICC in Newport — where Toby had the unusual honour of warming up for Alastair Campbell — this episode reveals why the most powerful marketing channel isn't the one you're paying for. It'...
Want Higher Fees? Learn From Prime Estate Agents
What does it really take to succeed in the prime and super prime property market?In this episode, I sit down with Simon Leadbetter to break down the latest Voice of the Agent: Prime Cuts report — a data-backed look at how the top estate...
You Started a Business to Be Different… So Why Do You Look Like Everyone Else?
You started your own business so you could do things your way… So why do so many business owners end up looking exactly like everyone else?In this episode, we break down one of the biggest traps in business — playing it safe, co...
If You Hate Networking… Listen to This
If you hate networking… you’re not alone.Walking into a room full of strangers, making small talk, and trying to “sell yourself” isn’t for everyone — and honestly, it’s not even the most effective way to win business anymore.In th...
Is Direct Mail Dead in 2026?
Is direct mail dead in 2026… or are most agents just doing it badly?In this episode, we break down the truth about direct mail in today’s market — what’s working, what’s not, and how to actually get results from it.We cover:
How to Destroy Your Personal Brand in 20 Seconds
It takes less than 20 seconds to damage your personal brand.In this episode, we break down one of the biggest mistakes people make when building a personal brand — trying to be someone they’re not.Because the moment there’s a ga...
The Flowers Nobody Asked For
In 1970s America, an unpopular religious movement discovered something strange: if you press a flower into a stranger's hand before you ask them for money, they'll give you money — even if they hate the flower, even if they hate you, and even i...
From Unknown to Local Influencer: The Estate Agent Community Strategy
Most estate agents focus on selling houses… but the best ones build communities.In this episode, I sit down with Dayalan Mahesan, an estate agent who has built a database of over 26,000 people by doing something completely different — p...
Why You’re the Most Important Asset in Your Business
This episode is a bit of a reality check.If you disappeared tomorrow… what would actually happen to your business?For most agents and business owners, the answer is uncomfortable — everything would slow down or stop entirely.<...
Make Sellers Trust You Before You Even Meet Them
What if sellers already trusted you… before you even walked through their front door?In this episode, I break down the exact strategy I’ve been using to position myself as the obvious choice at valuations — before the meeting even begins...
The Growth Formula hiding in Your Letting Agency
Letting agents spend a lot of time looking at what is going wrong in their agency, the lost valuations, the awkward landlords and missed opportunities...but what if one of your biggest growth opportunities is actually hidden in what is already ...
Stop Telling Sellers You’re Better… Show Them This Instead
People don’t like being sold to anymore — and in 2026, they can spot a sales pitch instantly.That’s a problem for estate agents… because if you can’t clearly show why you’re better, you’re losing instructions to agents who can.I...
Video Marketing Masterclass: How Estate Agents Win More Instructions on Camera
A special weekend episode. Instead of the usual Saturday story, Toby shares the full recording of his recent video marketing webinar, attended by 70-odd estate agents — a complete masterclass on getting confident and consistent on camera.
How to Build an Estate Agency That Actually Lasts With Sue & George Wragg
Most agents think success comes from chasing leads… but Sue and George Wragg built their business a completely different way.In this episode, we break down how they went from starting from scratch — with no guaranteed income — to buildi...
A Huge Announcement… Introducing The Personal Estate Agency Awards 🏆
Today's podcast is a little different.After months of planning behind the scenes, I’m finally able to share a project I’ve wanted to launch for a long time.The Personal Estate Agency Awards 2026 have officially arrived....
Your Agency Is Either Memorable or Replaceable: Which Is It?
Most letting agents say they offer great service, but memorable service is built in the small details. In today's episode, we look at how agents can stand out by making landlords and tenants feel genuinely known: remembering birthda...
Why Your Email Marketing Isn’t Working (It’s This)
Email marketing should be one of the most powerful (and free) tools in your business…But here’s the problem:👉 Most of your emails aren’t even being seen.In this episode, I break down a massive mistake I’ve been making — ...
The Hidden Communication Gap costing Your Letting Agency Time, Trust and Growth!
Think communication issues in you agency are caused by poor processes or lack of accountability?....Maybe not.In this episode, we explore how DISC profiling can help you better understand the communication styles of your team, landlords ...
Why You’re Losing Instructions (You’re Selling Wrong)
Most estate agents think their job is to tell people what to do…👉 What price to list at👉 What offer to accept👉 How the process should workBut here’s the truth:People don’t want to be told.They want to be ...
The Water That Murdered Your Thirst
A failed advertising creative who'd spent a decade watching his best ideas die in focus groups had one conviction left: that the most boring product on earth could become the most talked-about brand in the country. This week, Toby tells the unl...
Why You’re Struggling Alone (And What Top Agents Do Instead)
What if the thing holding your business back… is doing it alone?In this episode, Rob Brady shares the story behind a new estate agency network designed to bring the right people into the same room — to think bigger, grow faster, and cha...
Seven Lessons I Wish I’d Learned Before Starting My Letting Agency
I was asked last week, if I could go back to day one of starting my letting agency, what advice would i give myself?I had to have a think because there are lots but I narrowed it down to seven things I would drill into my own head, becau...
If You’re Not on YouTube in 2026… You’re Already Behind
If you’re not using YouTube in 2026…👉 You’re already behind.And the reality is — it’s costing you clients.Because today’s buyers and sellers aren’t just choosing agents…They’re researching you first.They’...
Why Your Landlord Direct Mail Is Going Straight in the Bin
Direct mail still works, but generic “landlords wanted” leaflets usually don’t.In this episode, I share three simple changes that can turn an ignored letter into a landlord enquiry.How to use a QR code to make taking action incred...