The Estate Agent Consultancy Podcast
The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency.
https://www.estateagentconsultancy.com/
Episodes
330 episodes
The Truth About Burnout in Estate Agency (No One Talks About This) With Sarka Wilde
Burnout is becoming the norm in estate agency—but it doesn’t have to be.In this episode, I sit down with Sarka Wilde to talk about the reality of building a business, managing pressure, and what it actually takes to succeed in 2026....
Being a Business Owner Is an Extreme Sport (and no one really prepares you for that.)
In this episode, we break down the real mental game behind running a letting agency, the pressure, the unpredictability, and why mindset is often the difference between burnout and sustainable growth. You’ll learn why strategy and s...
Why You Feel Like a Failure (And How to Push Through It)
What do you do when the results just aren’t coming—and it starts to affect your confidence?In this episode, we respond to a powerful question from someone who’s had a tough year in business, facing rejection, low deal flow, and growing p...
Commitment Is a Lifestyle — Especially in Lettings
Lettings doesn’t switch off, and neither do most agents. In this episode, we unpack what commitment really looks like in a modern letting agency, why so many business owners end up overwhelmed, and how to shift from constant firefig...
How to “Rig” Your Valuations to Win More Instructions
Most sellers don’t know what questions to ask when choosing an estate agent—and that’s exactly where the opportunity lies.In this episode, we break down why homeowners default to asking about price and fees (and what they should be aski...
Don’t Listen to This Episode
On Black Friday 2011, the outdoor brand Patagonia took out a full-page advert in The New York Times telling its customers, in giant black capitals, not to buy their bestselling jacket. What happened next rewrote the rulebook on honesty in adver...
Why Most Estate Agents Are Getting This Wrong (And How to Fix It) With Victoria Lambden
If you’re an estate agent trying to win more instructions, close more deals, and actually stand out… this episode is a must-watch.I sat down with Victoria Lambden, who’s spent over 20 years in the industry, to break down what really sep...
The World (and your business) Doesn’t Need Another Manager — They Need a Cheerleader
In this episode, I’m talking about why being a cheerleader in your lettings business isn’t fluffy, soft, or optional, it’s leadership.As letting agents and business owners, we can get so focused on fixing mistakes, chasing standards and ...
Stop Chasing Followers. Start Getting Clients
If your social media is growing but your business isn’t, this episode tackles why.We explore the difference between vanity metrics and meaningful results, and why having more followers doesn’t necessarily lead to more clients. The focus...
What If Fear Is the Thing Your Letting Agency Needs to Grow?
Every letting agency owner feels fear.Fear of going self-employed. Fear of starting the business. Fear of hiring a team. Fear of rising costs, changing legislation, the Renters’ Rights Act, landlords leaving the market, or simply wonderi...
Turn One Video Into 5 Lead-Generating Assets
If you’re constantly creating content but not seeing enough return from it, this episode is about working smarter with what you already have.We break down how a single video can be used across multiple parts of your business—from pre-ma...
The $4,500 Video That Killed Gillette: why effective marketing doesn't demand a big budget
In 2012, a 33-year-old improv comic with a polo shirt, a leaf blower and four and a half thousand dollars walked into an LA warehouse and made a 90-second video. Within 48 hours it had 12,000 paying customers, a crashed website, and the founder...
Most Estate Agents Are Losing Leads (AI Fixes This)
Most estate agency websites get traffic… but very few turn that traffic into actual conversations.In this episode, I sit down with Sam Sykes from Deploy IQ to break down why that happens — and how AI is starting to fix one of the bigges...
The 3 Jobs of a Letting Agency CEO: Stop Doing 47 Things and Start Leading
Running a letting agency can make you feel like you have 47 jobs before lunch.But as the business owner, your real CEO role is much simpler than we often make it: build the team, protect the money, and set the direction.In this ep...
Most Agents Waste £500 a Month… Here’s What to Do Instead
If you’ve got a £500 monthly marketing budget, this episode helps you think about how to use it wisely.We break down the importance of maximising all the free marketing opportunities available in your business before spending a single po...
The Letting Agent’s Dopamine Menu: How to Feel Better and Grow Your Business (At the Same Time)
Does your business feel like it’s taking over your life a bit?You’re busy all day… but it never really feels like you’ve “won” the day.In this episode, I'm talking about how to build small, productive dopamine hits into your day s...
Why You’re Barely Breaking Even (And How to Fix It)
If you feel like you’re constantly working but barely making a profit, this episode breaks down why.We dive into the real impact of portal fees, marketing spend, and everyday costs like petrol—and how they quietly eat into your margins. ...
The Jam That Paralysed a Supermarket: The Paradox of Choice
On a Saturday afternoon in 2000, a psychologist set up a jam tasting in a posh Californian supermarket — and accidentally ran one of the most famous experiments in the history of consumer psychology. What she discovered turned everything we tho...
Estate Agency Is Un-finishable: Fees, Burnout & Building Belong, with James White
In this episode, I’m joined by James White (Belong by James White) to unpack the realities of building a profitable estate agency without sacrificing your health, standards, or sanity.We go deep on what most agents don’t talk about: why...
Why Being a “Local Lettings Legend” Is Your Ultimate Lead Gen Strategy
Landlords Don’t Want Big Brands Anymore (They Want You).The big corporate agents might have the marketing budgets, the shiny offices, and the national brand recognition……but, they’re losing where it really matters.Trust.
The Digital Real Estate Gold Rush (And How to Dominate Your Town)
There’s a gold rush happening in the estate agency world right now—whether you realise it or not.In this episode, we break down what it really means to secure digital real estate in your local area and why it’s becoming essential for wi...
The Renters’ Rights Act Is Not a Compliance Job… It’s a Pricing Opportunity
The Renters’ Rights Act isn’t just a compliance challenge. It’s a wake-up call.In this episode, we explore why the biggest opportunity most letting agents are missing right now isn’t in their processes… it’s in their pricing.As th...
Why Feedback Is the Most Underrated Growth Tool in Your Estate Agency
Feedback might just be the most powerful (and underused) tool in your business.In this episode, we dive into why feedback is the “golden bullet” for improving your estate agency—and how faster feedback cycles can help you spot problems e...
Joshie's Holiday: How to Empower Your Team to Delight Your Customers
In the summer of 2012, a small boy left his stuffed giraffe at a luxury hotel in Florida. What happened next became one of the most retold customer service stories in business history, and it cost almost nothing. This week, Toby unpacks the Jos...
From High Street to National Network: Simon King’s Estate Agency Blueprint
What does it take to build one of the UK’s largest estate agency networks — and then do it all again?In this episode, Simon King shares the journey from accidental beginnings in estate agency to founding and scaling a national network o...