The Estate Agent Consultancy Podcast
The Estate Agent Consultancy Podcast is where estate agents come to grow their business. Hosted by Chris Webb, we skip the fluff and get straight into the stuff that actually moves the needle, more listings, better fees, and a business that works for you (not the other way around). Expect real talk, proven strategies, and the occasional rant. Whether you’re scaling up or just starting out, this is the no-BS playbook for building a better agency.
Episodes
151 episodes
Stand Out or Blend In? Sian Miller on Building a Memorable Brand
What does it really take to run a successful estate agency solo — and stay sane while doing it?In this episode, Sian Miller, a standout independent agent at TAUK and “Most Memorable Marketer 2025,” shares how she built a business rooted ...
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30:17
Stop Competing, Start Dominating: How Letting Agents Can Own a Category and Crush the Comparison Game
Are you constantly looking over your shoulder at what other agents are doing?Scrolling Rightmove, tweaking your fees, copying someone else’s marketing?Stop.In this power-packed episode, we flip the script on how most lettin...
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5:58
The Secret to Getting Clients to Post About You
Want more clients shouting about your agency on social media, without having to ask? In this episode, we unpack how to build “magic moments” into your service that surprise and delight clients so much, they can’t help but post about it...
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10:31
The Agent Who Finds the Next Home Gets the Instruction
Want to boost your instruction rate? Start by helping vendors find where they’re going next. In this episode, I walk self-employed agents through the high-conversion strategy of next-home support — and how to use it to win more listings without...
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7:16
What Makes Estate Agents Succeed — And Why Many Don’t
This week we’re joined by Ev Foster, who leads Keller Williams Scotland, to unpack what it really takes to succeed as a self-employed estate agent today.We talk about:The biggest mindset shifts new agents needThe sup...
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33:04
Training Isn’t Optional – It’s the Key to Success in Lettings
Today we’re diving into a topic that separates the good letting agencies from the truly great ones: team training. Whether you’ve got 2 staff or 52, consistent, up-to-date training is the key to delivering exceptional service, staying co...
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7:50
Turning Followers Into Clients: The Social Media Process Agents Need
Most agents stop at engagement — but followers don’t pay the bills. In this episode, I walk you through how to separate passive scrollers from potential clients, and what to do next to move them through your funnel. If you want your social cont...
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6:45
How Top Agents Signpost Leads to Valuations (Most Get This Wrong)
If you’re a self-employed estate agent struggling to get consistent valuations, the problem might be your funnel. In this episode, I’ll break down:• Why the “messy middle” loses you leads• How to set up your socials to guide every...
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6:54
How To Get More Of Your Sales Through, With Natasha Candeias
If your deals are stalling, falling through, or just taking too long, you need this conversation.In this episode, we talk to Natasha Candeias, founder of Property Progressors, who built a business helping agents like you close faster an...
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25:07
Go All In: Why a Premium Monthly Management Fee Wins for Everyone
In this episode, we’re talking about a game-changing shift in how letting agents price and package their services: monthly management fees. Forget the bolt-ons and budget options, discover why going all in with an a...
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7:27
The Power of Saying No: Live Business Coaching
In this episode, I coach estate agent Dayalan through a live business review — and the big theme is clear: if you want to grow, you’ve got to start saying no.We unpack how Dayalan can:Stop spreading himself to...
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35:59
Don’t Start With Cold Leads — Do This Instead
When launching (or relaunching) your agency, your warm network is your best asset. In this episode, Chris breaks down the four key “spheres of influence” — starting with friends, family, and past colleagues — and shows you how to turn those rel...
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8:48
I Gave Up My Agency to Start Over, Here’s Why
Ian Wilkinson spent 20 years building Snowden Wilkinson into a respected independent estate agency — then walked away to start something radically different.In this episode, Ian reveals:The real story behind leaving his own a...
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31:28
Omnipresence: The Marketing Superpower Letting Agents Can’t Afford to Ignore
Today we’re unpacking omnipresence, the marketing superpower that can transform your letting agency’s visibility, authority, and lead generation. It’s more than just being online, it’s about being everywhere that matters. Tune i...
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7:47
Is It Time to Scale or Stay Solo?
What do you do when your solo estate agency is thriving… but you feel the pull to grow?In this episode, I’m joined by Sam—an experienced agent who’s built a strong personal brand and business. But now she’s facing a huge decision:...
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37:23
Storytelling Sells: How to Make Your Message Stick
People don’t remember data — they remember how you made them feel. In this episode, Chris shares how storytelling can transform your content, client conversations, and listing presentations. Learn to move beyond bland stats and start connecting...
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6:56
Unlocking Peak Performance Through Better Sleep with Dr. Bijoy John
In this episode, we sit down with Dr. Bijoy John, one of America’s leading sleep specialists with over 25 years of experience helping professionals and elite athletes improve their sleep for better health, energy, and performance....
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21:57
What Landlords Really Want from Their Letting Agent
What do landlords really want from their letting agent? In this episode, we go beyond the basics, rent collection, fast lets, and compliance and uncover three powerful things many agents overlook. These are the small touches tha...
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8:13
How to Find the Real Bottleneck in Your Business
If your results are stalling, chances are there’s one key metric holding everything back. Chris shows you how to identify your current business pinch point — from appraisals to pipeline — so you can fix the real issue instead of guessing. This ...
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9:56
Why One Core Offer Beats Multiple Side Hustles & An Awesome Giveaway
Trying to grow multiple businesses at once? It might be slowing you down. In this episode, Chris shares how focusing on one core offer for one avatar leads to clearer messaging, better results, and more sustainable growth. Inspired by recent co...
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8:55
Social Media Mastery for Estate Agents with Elle McDonald
In this action-packed episode, we welcome Elle McDonald — the go-to expert for estate agents looking to generate more leads, run smarter ads, and create social media content that actually gets results. Elle shares her journey into helping estat...
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42:05
Why Every Letting Agent Needs to Understand Their Customer Journey
If you don’t fully understand the journey your landlords and tenants take with your business… you can’t improve it, scale it, or even properly control it.In this solo episode, I’m diving into customer journey mapping — what it is, why it...
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9:39
He Got a Fast Start in Property, But Then It Stalled
Avi’s been in the estate agency game for around six to nine months. He had a solid start—but now things have slowed down, and he’s finding himself going hand to mouth month to month. In this episode, we break down exactly what’s holding him bac...
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32:49
If Social Media Owns Your Data, You Don’t Own Your Business
Who actually owns your audience — you, or the platform you post on?If you think your social media following is your business, it’s time for a reality check.In this episode, we dive into the critical difference between influence and ...
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8:25
Building, Valuing, and Selling Your Estate Agency with Atomic Consultancy’s Lucy Noonan & Laura Cooper
In this powerhouse episode, we sit down with Lucy Noonan and Laura Cooper, the brilliant minds behind Atomic Consultancy, specialists in helping estate and lettings agents prepare their businesses for a successful sale. They share their journey...
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41:28